For those of you who had printing issues with Brother printers (preview looked fine on the screen but then either printed only one page of a multi-page report or printed blank pages), some research on our part showed that the software Brother uses for their printers (versus other companies) is not compatible with all programs - but apparently they fixed the problem on their end and have posted new printer drivers.
A user who tested it for us said that she downloaded an updated driver from their website and everything worked correctly. Here's a link to their website where you can select your particular printer and download what you need.
Thanks to Rick for his original post on one of the many news groups I reached out to regarding the issue as he had a client who also had the problem - and thanks to Cheryl for being our tester since we don't have any actual Brother printers here in our office!
Thursday, May 14
v7.64 Now Available for Downloading
As previously blogged, a few issues were reported from v7.63 that needed cleaning up. We've also added several other things that didn't make it into the first release for 2009. One new Vista issue came up since the list we posted in the last blog and has been addressed. Everything has been posted to the website for downloading. Remember that you should have a current license that expires in 2009 - if you haven't yet updated, you'll receive an message that you aren't licensed for this version so be pro-active and get yourself a new Maintenance Contract.
You'll also see the addition of the field Slot Owner on the Horse screen and the ability to have it included on the Announcer's Report - this was something specified to us from a particular user - it's noted here for two reasons; the first is that it's something new and we wanted to make sure that you realized it was supposed to be there ;-) and the second is to remind you of the changes we regularly make to the software to make it better for our users - many of the additions that we do come from requests and we do our best to include those that we can. If it's something that no one else will use but you really would like to see it, we'll quote you a price of the time it would take us to get it added and leave it up to you to decide if you are willing/able to do it. If it's something that would benefit the majority of our users, we'll add it to our 'to-do' list and see about getting it in to future releases. If it's something we really can't do; either because of time constraints or because it can't be done within the constraints of our programming, we'll let you know - we're not shy about that!
Anyway, here's the update - we're taking a much needed break from programming to work on other projects that have been left to the wayside while we cleaned this up but, as usual, we're always around for tech support. Happy Showing!
Fixes
Additions
You'll also see the addition of the field Slot Owner on the Horse screen and the ability to have it included on the Announcer's Report - this was something specified to us from a particular user - it's noted here for two reasons; the first is that it's something new and we wanted to make sure that you realized it was supposed to be there ;-) and the second is to remind you of the changes we regularly make to the software to make it better for our users - many of the additions that we do come from requests and we do our best to include those that we can. If it's something that no one else will use but you really would like to see it, we'll quote you a price of the time it would take us to get it added and leave it up to you to decide if you are willing/able to do it. If it's something that would benefit the majority of our users, we'll add it to our 'to-do' list and see about getting it in to future releases. If it's something we really can't do; either because of time constraints or because it can't be done within the constraints of our programming, we'll let you know - we're not shy about that!
Anyway, here's the update - we're taking a much needed break from programming to work on other projects that have been left to the wayside while we cleaned this up but, as usual, we're always around for tech support. Happy Showing!
Fixes
- Reports - Announcer/Draw Report - owner information on the first horse of the report was missing
- Awards - Circuit/Hi Points - if there is an owner missing from a horse, a syntax error occurred (you can verify you have owners for all horses by running a Back Number List report)
- Classes - several of the new ABRA class names had the incorrect sex of the horse listed
- Vista issue - Utilities - Association Disk Creation - some configurations of Vista don't allow creation of files to the root directory so an adjustment was made to select a drive as well as a directory to save the file
Additions
- Paso Fino Module - classes included with error checking (allowing adjustment on age as of Sept 1 instead of Jan 1) and association disk creation
- Classes - AQHA Select classes will do and age check on the starting date of the show instead of January 1st
- Financial - NRHA Tally Report implemented
- Reports - Labels for Photographer - exports to CSV file which can then be opened in Excel
- Reports - People by Name - exports to CSV file which can then be opened in Excel
- Shows - Show Information - allow the editing of the alphanumeric show ID for printing on reports
- Payback/Checks - Pre-check report - if separate page for each payee is selected, the total of all the checks pushes to a separate page as well
- Horse/Announcer's Report - addition of Slot Owner to each horse and ability to include it on the Announcer's Report under each horse
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