Thursday, May 21

Brother printer issues fixed with an updated driver from Brother

For those of you who had printing issues with Brother printers (preview looked fine on the screen but then either printed only one page of a multi-page report or printed blank pages), some research on our part showed that the software Brother uses for their printers (versus other companies) is not compatible with all programs - but apparently they fixed the problem on their end and have posted new printer drivers.

A user who tested it for us said that she downloaded an updated driver from their website and everything worked correctly. Here's a link to their website where you can select your particular printer and download what you need.

Thanks to Rick for his original post on one of the many news groups I reached out to regarding the issue as he had a client who also had the problem - and thanks to Cheryl for being our tester since we don't have any actual Brother printers here in our office!

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